Udaipur- Chaos erupted within the Eye ward of Govt MB Hospital in Udaipur city in Rajasthan on Thursday following a verbal altercation between a female resident doctor and a relative of one of the patients. The doctor on duty allegedly used a rude tone, causing offense to the other party, who recorded the entire episode and posted it on social media. The video quickly went viral, prompting the MB hospital administration to take immediate action by forming a committee to investigate the incident.
The patient's companion complained that the doctor's behaviour was disrespectful. In response, resident doctors expressed solidarity and called for urgent action against the patient's relative, claiming that the video was made inside the ward with the intention of pressuring the female doctors on duty.
The video, shared on Thursday afternoon, featured a man recounting his unpleasant experience at the hospital. He explained that he had accompanied his sister seeking medical help for her vision issues. According to him, a female doctor spoke to them in a rude manner, and when he objected, she continued to be impolite. In the video clip, the complainant urged the lady doctor to respond, emphasizing that they were live, aiming to expose the doctor's behaviour.
Following the video's circulation and the ensuing public outcry, the Resident Doctors Association submitted a written complaint to the MB Hospital Administration, urging prompt action against the man for misbehaving with doctors, recording a video inside the ward, and causing a disturbance.
In an attempt to provide clarity, the female doctor while speaking the the media stated that she maintained proper demeanour while dealing with patients. She explained that there is a clear directive allowing only one person to stay inside the ward with the patient to prevent overcrowding and inconvenience to others. However, in this particular case, the patient was attended to and given medicine. The doctor asked the woman to wait for half an hour under observation and allowed only one person to stay, asking the others to wait outside. The disagreement started on this issue, and the man allegedly lost control, leading to the confrontation. Both sides counter-alleged rudeness against each other. The doctor also mentioned that the video was selectively edited and heavily one-sided, with her part of the episode intentionally excluded.
The Resident Doctors Association, showing solidarity, submitted a written complaint for appropriate action. Dr. A.K Bairwa, acting Superintendent of MB Hospital, addressed the media on the issue, stating that a committee had been formed to conduct an inquiry. Allegations and counter-allegations would be thoroughly examined, and necessary action would be taken based on the panel's recommendations.